Our delivery partners at An Post have informed us that their last postage cut-off for guaranteed Christmas delivery will be Tuesday, 16th December, for all Republic of Ireland & Northern Ireland orders. While we will be shipping out orders right up until Christmas, we cannot guarantee delivery before the 25th if ordered after this date.
For Rest Of World order deadlines, please refer to An Post
Once your order has shipped you will receive a confirmation email which contains tracking information. You can also look up the status of your shipment on our Order Lookup page.
Once your order has left TheRecordHub.com you will receive a confirmation email which contains tracking information from An Post, this means your new record is making its way to you. You can also look up the status of your shipment on our Order Lookup page.
Please check your tracking number for the latest updates to your delivery and allow up to 5 working days for delivery from time of order. All orders on TheRecordHub.com are trackable via An Post.
Please note that our delivery packaging contains our brand logo and is identifiable.
Shipping to the UK:
We charge a standard rate of €9.75 on all orders.
Shipping to rest of the EU:
Shipping to the rest of the world:
Excluded countries (due to shipping restrictions):
USA Shipping:
From the 29th August 2025, orders under 800USD will now no longer be covered by the 'de minimis exemption' and customs and duties will now be applied locally when your order arrives into the United States. Please note that this applied to all shipments to the United States of America.
You will be responsible for payment of any such import duties and taxes.
We have no control over these charges and we’re unable predict their amount, and, as we do not take payments for these charges, we’re unable to reimburse the costs for them.
Please contact or visit the website for your local customs office for further information regarding import duty and taxes.
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| Ireland |
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| United Kingdom |
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| Europe |
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| Rest Of The World | 10-14 business days |
Due to customs changes we are seeing significant delays with deliveries to the US. This is due to a number of factors but include extra checks on deliveries and longer clearance times.
Our delivery partners at An Post have informed us that their last postage cut-off for guaranteed Christmas delivery will be Tuesday, 16th December. While we will be shipping out orders right up to Christmas, we cannot guarantee delivery before the 25th if ordered after this date.
We do. To join, simply go to our Rewards page and in the pop-up window, click Join Now. If you've already created an account when you checked out on a previous purchase you can use those details to login.
For every €1 you spend you get 2 points. And for every 100 points you accrue you get €1 worth of store credit to spend on a subsequent purchase.
Also, for every friend you refer, you get 500 points (€5) - you can get your referral link to share when you login. Just share the link and when a friend makes a purchase via your link, you'll get 500 points.
The sooner you join the sooner you'll start accruing points.
We do accept One4All, but due to an EU Anti-Money Laundering Directive that came into force in January 2020, any orders over €50 will be declined. If you make an order with a total value under €50, it will be accepted.
Please also note: you must checkout using the regular checkout with One4All cards. ShopPay checkout will not accept them.
As much as possible our product images give an indication of what you should receive. There may be colour shading variations however, as they are graphical representations.
The Record Hub is 100% Irish and based in Dublin. This means that Republic of Ireland customers will face no extra VAT or Customs charges on any of their purchases. The price you see at checkout is the final charge.
As we are based in the Republic Of Ireland, this also means that there are minimal expected delays in your Irish delivery. All Republic Of Ireland orders are direct to your door and completely trackable thanks to our delivery partners at An Post.
If you need further assistance with your order you can contact us at hello@therecordhub.com
3. How will I receive my gift card
You will receive your Gift Card by email. If you nominate to send the Gift Card to another person pre-check-out, then you will receive the receipt in your email only. The recipient will receive the Digital Gift Card at your nominated time (now or later)
